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Article Series

Commerce is no longerdriven by funnels.

Purchasing decisions increasingly form outside measurable systems. This series explores what that means for steering, architecture and evaluation.

The classical e-commerce funnel still exists. It simply no longer explains how decisions actually come about. Decision Journey Analytics is an attempt to close that gap.

This series is written for decision-makers in e-commerce who want to understand why established data models are steadily losing their explanatory power.

It is not a guide to using specific technologies. Rather, it is an attempt to develop a more precise understanding of how purchasing decisions actually form today.